Having Trouble Logging In?
If you’re unable to log in to your Santa Fe Botanical Garden account, please try the following steps:
Before You Begin
Please note that member discounts are not displayed on event pages. When you sign in to your account, eligible member pricing will be automatically applied and reflected in your shopping cart during checkout.
Troubleshooting Steps
- Have you logged in before?
If this is your first time accessing your account, you will need to register first. When creating your account, please use the same name and email address that you provided when you purchased your membership. Click the person icon in the upper righthand corner for a drop down menu to appear, and select “Create account”. - Double-check your email address
A simple typo can prevent you from accessing your account. Verify that your email address is entered correctly. - Reset your password
If you’re unsure of your password, select the “Forgot Password” option on the drop down menu and follow the instructions to create a new password. - Clear your browser cache and cookies
Stored browser data can sometimes interfere with the login process. Clearing your cache and cookies resolves many login issues. - Try a different browser or device
If you’re still having trouble, try accessing your account using a different web browser or device. - Contact Us
If none of the steps above resolve the issue, please contact us at (505) 365-2140 or [email protected]. Include your name, email address, and a brief description of the issue, and we’ll be happy to assist you.
